State Farm® Insurance Agent Shawn Wilkins

"My experience with State Farm was overwhelmingly negative, and I strongly recommend against using their services. I initially chose State Farm in March 2023 for auto and renter’s insurance because their premiums were highly competitive. However, my house was broken into in September 2023, and I filed a claim for approximately $11,500. State Farm only offered to pay $3,200. In hindsight, I should have rejected this payment and hired a lawyer to contest the $8,300 difference. The payment itself took three weeks to process, requiring daily follow-ups on my part. My agent, Shawn Wilkins, never reached out to me. State Farm claimed the difference was due to jewelry not being covered, but when I requested a copy of my policy to verify the terms, I never received a response. After my renter’s insurance expired, I received a letter stating that State Farm was dropping me from coverage. Shortly after, my auto insurance premium increased by 16%, which I suspect was an attempt to recoup their losses from my renter’s insurance claim. I would strongly advise against using State Farm and would actively discourage others from choosing their services."

"Shawn and his team were very helpful!"

"I was very impressed by Shawn and his team’s professionalism and customer service!"

"Shawn and his team are very helpful and professional. Their customer service is second to none!"

"State Farm is a great Insurance company and Shawn Wilkins State Farm Insurance Memphis, TN is a great office to do business with…The staff is very helpful in getting you the coverage you need and so professional from top to bottom. Definitely a Top Shelf Insurance Company and affordable… Need Insurance…Contact a local State Farm Insurance Agency near you… You can thank me later ! ! !"

"Awesome staff and was so easy to switch to. You can tell Shawn loves his job and his customers!"

"Very friendly staff!"

"I love this agency! They are so helpful and nice. I highly recommend them."

"Supporting racist commercials or making them just made me cancel my policy with your company."

"Wonderful agency! Kind and friendly staffing for years."

"If I could give 0 stars I would. By far the worst company I’ve ever had to do business with."